How to clean the Microsoft Teams cache?

Clear Teams cache in Windows

1. If Teams is still running, right-click the Teams icon in the taskbar, and then select Quit.

2. Open the Run dialog box by pressing the Windows logo key

   

   +R.

3. In the Run dialog box, enter %appdata%\Microsoft\Teams, and then select OK.

4. Delete all files and folders in the %appdata%\Microsoft\Teams directory.

5. Restart Teams.

Clear Teams cache in macOS

1. If Teams is still running, right-click the Teams icon in the dock, and then select Quit, or press Command (⌘)-Q.

2. In the Finder, open the /Applications/Utilities folder, and then double-click Terminal.

3. Enter the following command, and then press Return:

   Console

1. rm -r ~/Library/Application\ Support/Microsoft/Teams

2. Restart Teams.