Witivio Documentation

# Managing Subscription

Managing your subscription to Calendar Pro is a straightforward process. Whether you need to upgrade, downgrade, cancel, or update your billing information, we've made it easy to manage your subscription directly from your account dashboard. Here's a step-by-step guide to help you manage your subscription effectively:

# Upgrading Your Subscription Settings When Your Team Already Has a License

In the case that your team / organization already has a license of Calendar Pro, you can

# Managing Your Subscription Settings as a super-admin

# Login from the Admin Teams Pro Dashboard

  • Navigate to the admin.teams-pro.com and log in using your microsoft credentials. Create an account if you don't have one, it's simple in just a click away.
  • Once logged in, you can either purchase or upgrade your subscription.
  • Select "Account Settings" from the dropdown menu.

# Upgrading or Downgrading Your Plan as an admin

  1. Access Calendar Pro's subscription page

    • On the 'purchase apps' section on your admin.teams-pro.com , click on Calendar Pro section.

  2. Review Available Plans

    • On the 'Calendar Pro' page, you will see a list of available subscription plans, including the features and pricing for each tier.

  3. Select a New Plan

    • Choose the plan that best fits your needs. Click on the "Subscribe" button on the desired plan. Select on the desired plan

  4. Confirm Changes

    • Review the changes and any pro-rated charges or credits that will be applied to your account. Click "Confirm" to finalize the switch.

# Updating Payment Information

  1. Access Billing Information

    • In the Subscription tab, find the "Billing Information" section.

  2. Edit Payment Details

    • Click the "Edit" button next to your current payment method. Enter your new payment information, including card number, expiration date, and CVV.

  3. Save Changes

    • Once you’ve entered the new information, click "Save" to update your billing details.

# Viewing and Downloading Invoices

  1. Invoice History

    • In the Subscription tab, locate the "Invoice History" section.

  2. View Invoices

    • Here, you can see a list of all past invoices. Click on an invoice number to view details.

  3. Download Invoices

    • To download an invoice, click the "Download" button next to the invoice you wish to save.

# Canceling Your Subscription

  1. Initiate Cancellation

    • In the Subscription tab, find the "Cancel Subscription" link at the bottom of the page.

  2. Provide Feedback

    • (Optional) We appreciate your feedback. You may be asked to provide a reason for your cancellation to help us improve our service.

  3. Confirm Cancellation

    • Follow the prompts to confirm your cancellation. Your subscription will remain active until the end of the current billing cycle, after which you will not be charged further.

# Reactivating Your Subscription

  1. Reactivate Subscription

    • If you decide to return, log in to your Calendar Pro account. In the Subscription tab, click on "Reactivate Subscription."

  2. Choose a Plan

    • Select your desired plan and update your payment information if necessary.

  3. Confirm and Reactivate

    • Review your selection and click "Confirm" to reactivate your subscription.

Managing your Calendar Pro subscription is designed to be intuitive and user-friendly, ensuring you have full control over your account and billing preferences. If you encounter any issues or need further assistance, our customer support team is always ready to help.

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