Witivio Documentation

# Access to KeePass Pro plans

KeePass Pro comes in three plans, so you only pay for the capabilities your team needs. This page compares the Free (Basic), Premium, and Platinum tiers and explains how to buy, upgrade, and manage licenses.

# Compare plans

Free (Basic)

Core secure password management for individuals and small teams.

  • Shared and personal vaults
  • Up to 3 items per vault
  • Password generator
  • Password expiration dates
  • Logins, secure notes, Wi-Fi, credit cards, and license keys
  • Secure sharing in Microsoft Teams channels
  • Multi-channel and multi-team access
Most popular

Premium

Unlimited items and better organization.

  • Everything in Free
  • Unlimited items per vault
  • Pin favorite items
  • Item history and change logs
  • Activity logs for vault owners
  • Import credentials from a CSV file

Platinum

Full control for larger teams and organizations.

  • Everything in Premium
  • Folders and folder administration
  • Custom permissions
  • Folder-level permissions
  • Transfer vault ownership
You can request a time-limited trial of advanced features from the product site. Buy and manage everything in the Teams-Pro Admin Center.

# Free (Basic)

Free users get the essential features of KeePass Pro, a great starting point for individuals and small teams:

  • Create and store items and organize them easily.
  • Share items securely with members of your Microsoft Teams channels.
  • Set expiration dates to keep credentials current.
  • Copy and generate passwords to create strong, random values.
  • Create personal vaults to keep private credentials secure.
  • Use multiple channels across teams.
  • Store more than passwords, including secure notes, Wi-Fi passwords, credit cards, and software licenses.
Adding a new item to a KeePass Pro vault
On the Free plan you can store up to 3 items per vault. Add a fourth item, and KeePass Pro prompts you to upgrade to Premium.

# Premium

Premium unlocks more room and better organization:

  • All Free features are included.
  • Unlimited items with no per-vault cap.
  • Pin favorite items so the credentials you use most stay at the top of the vault.
  • Item history and change logs to track edits over time.
  • Activity logs so vault owners can review who did what.
  • Import from CSV to bring in existing credentials.
Pinning a favorite item to the top of a KeePass Pro vault
Premium does not include custom or folder-level permissions. For granular access control, choose Platinum.

# Platinum

Platinum gives larger teams full control:

  • All Free and Premium features are included.
  • Custom permissions set granular access for each folder or item.
  • Folder-level permissions manage access to specific folders within a vault.
  • Folder administration lets vault owners create and organize folders.
  • Transfer ownership of a vault to another team member.
Setting folder-level permissions in KeePass Pro
Folder administration requires the Platinum plan and the vault owner role. See How KeePass Pro works for the permission model.

# Common questions

# Where do I buy and manage KeePass Pro?

In the Teams-Pro Admin Center. Buy plans, add or remove seats, update billing, download invoices, and cancel or reactivate there.

Managing KeePass Pro subscriptions in the Teams-Pro Admin Center

# Is there a free plan or a trial?

Yes. KeePass Pro has a Free (Basic) tier, and you can request a time-limited trial of advanced features from the product site.

# How do I upgrade from the KeePass Pro tab in Microsoft Teams?

  1. 1

    In the KeePass Pro tab, click Click here or the crown button at the top.

  2. 2

    In the pop-up, select Upgrade to Platinum.

  3. 3

    Set your billing country/region, then click Save & continue.

  4. 4

    Choose your subscription plan and follow the prompts to confirm.

You can manage billing details and invoices anytime in the Teams-Pro Admin Center.

# Who needs a paid license?

Assign paid licenses to users who need Premium or Platinum capabilities. Users who only need the Basic experience can stay on the free tier.

# How do I assign or unassign licenses to users?

  1. 1

    Open the Teams-Pro Admin Center.

  2. 2

    Click the Manage Users tab.

  3. 3

    For each user, choose Assign license or Unassign license, then confirm.

License changes apply immediately.

# Can I upgrade or downgrade between plans?

Yes. Change plans anytime in the Teams-Pro Admin Center.

# Can I switch billing frequency (monthly or annual)?

Yes. Choose during purchase, or change it later:

  1. Open the Teams-Pro Admin Center.
  2. Click your profile icon or name at the top-right, then select Billing.
    3. Opening Billing in the Teams-Pro Admin Center
  3. In the pop-up window, click the subscription you want to edit.
    4. Selecting a KeePass Pro subscription to edit
  4. Click Edit subscription.
    5. Editing a KeePass Pro subscription
  5. Click Change.
    6. Changing the KeePass Pro plan settings
  6. Select the desired billing frequency (Monthly or Yearly).
    7. Choosing a monthly or yearly billing frequency
  7. Click Update to confirm.
The next billing cycle follows the new frequency.

# How do I update payment details or company info for invoices?

  1. Open the Teams-Pro Admin Center.
  2. Go to Billing.
    3. Opening Billing in the Teams-Pro Admin Center
  3. Select Payment method.
    4. Updating the payment method in the Teams-Pro Admin Center
  4. Update your card details (number, expiry, CVV) and click Save.
  5. Edit your company information used on invoices in the same area.

# Where do I find past invoices?

Teams-Pro Admin Center > My Products > KeePass Pro > Invoices > Billing History.

Finding past KeePass Pro invoices in the Billing History

# What happens if I cancel?

Cancellation takes effect at the end of the current billing period. You can reactivate later from the Teams-Pro Admin Center.

# Do guests or external users require licenses?

External access follows your Microsoft 365 sharing policies. External Microsoft Teams users cannot open a vault unless they are explicitly added with the right permissions. If an external user needs advanced KeePass Pro capabilities, assign them a plan seat and make sure they can reach the SharePoint or OneDrive location that stores the vault.

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