# Fundamentals
Mail Pro is built around natural-language interactions. Instead of manually sorting or searching through your inbox, you simply ask questions, and Mail Pro classifies, summarizes, and extracts information directly from your emails. Mail Pro provides built-in suggestions to help you explore your inbox and supports freeform prompting for deeper analysis and prioritization.
# Prompt Suggestions (built-in)
Mail Pro includes suggestion prompts designed to guide users through the most common inbox tasks.
# Focus my inbox: what's urgent and what can wait?
Mail Pro analyzes your recent emails and classifies them into:
- Urgent
- Important
- Can wait Useful when:
- Starting your day
- Returning from time off
- Feeling overloaded
# Summarize my last thread
Mail Pro analyzes your most recent conversation and provides:
- A short summary
- Key points
- Decisions made
- Pending questions
- Participants
Ideal before replying or entering a meeting.
# Summarize key emails since last month
Mail Pro reviews the past 30 days of your inbox and highlights:
- Important emails
- Key topics
- Patterns
- Notable events
Perfect for monthly reviews or catching up quickly.
# Give me a quick digest of my inbox
Mail Pro generates a compact overview including:
- Main topics
- Priority messages
- Recent sender activity
- Suggested focus areas A great way to start your day.
# List action items from last 10 emails
Mail Pro extracts all tasks from your latest messages:
- Required actions
- Follow-ups
- Deadlines
- To-do reminders Useful for fast planning and organizing your priorities.
# Prompt Ideas (for everyday use)
# Prioritization
- Focus my inbox
- Show me urgent messages
- What should I reply to first?
# Summaries
- Summarize my last thread
- Extract key points and decisions
- Give me a digest of recent emails
# Catching Up
- Summarize key emails since last month
- What did I miss while I was away?
# Action Extraction
- List action items from my last 10 emails
- Show pending tasks from recent threads
# Searching
- Find unread emails with attachments
- Show emails from [sender] this week
- Find messages about [topic]
# Prompting Tips
- Ask naturally — no formatting required
- Specify what you want: summaries, urgent messages, tasks, topics, or specific senders
- Add filters when helpful (date range, unread, attachments, sender)
- Use follow-ups: “shorter”, “more detailed”, “only action items”
- Combine instructions for deeper insights
# Best Practices
- Review results before taking action in Outlook
- Use Mail Pro to triage emails at the start of your day
- Request additional context when a thread is long or complex
- Ask for summaries and classifications before responding
- Use action extraction to stay organized and avoid missing follow-ups